At JSL you are part of a warm and inviting community that provides support services and quality living to older adults. Our residents enjoy a full range of social and cultural programs and activities while residing in our assisted living communities.

The Leasing Specialist is the main contact for tours and inquiries for Fleischman Assisted Living and Brown Memory Care.

We are looking for a highly motivated and organized leasing specialist to join our team. This position will be responsible for leasing apartments to prospective residents while providing exceptional customer service. They are a member of the leadership/marketing team working to develop strategies to ensure high occupancy rates and resident satisfaction.

Position Overview: This position is responsible for conducting tours and assisting prospective residents/families in the leasing process. The leasing specialist works within the lead management system (Sherpa/Onesite) to track and manage leads and their timely follow-up. They will participate in community outreach as well as marketing events. This position works closely with the Marketing Team, Site Administrator, DON, Social Worker, Life Enrichment Director and Environmental Services .

Essential Functions and Responsibilities:

• First point of contact for all leasing inquiries, tours, etc.
• Conducts walk in tours for property as well as schedules tours.
• Utilizes Aline CRM (previously Sherpa) to document and manage leads.
• Ensures detailed and updated data entry into Aline and OneSite for marketing reports/tracking.
• Responsible for the accuracy and timeliness of the Apartment Status Report while working with environmental services to ensure readiness of apartments.
• Identifies potential residents through market outreach.
• Works closely with the RSC to link families during all phases including touring, assessments and move-ins.
• Ensures compliance with all Fair Housing requirements/regulations.

Knowledge, Skills and Abilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Extensive understanding of geriatrics and implications of aging, community resources for the elderly, psycho-social implications of assisted living environments and case management required.
• Two years or more experience in residential leasing.
• Strong computer and internet skills, including Microsoft Office suite and knowledge of social media platforms.
• Knowledge of Aline CRM (Sherpa) or similar and OneSite.
• Exceptional customer service abilities.
• Strong organizational skills, ability to multi-task, and ability to manage time to meet frequently changing deadlines in a fast-paced environment.
• Strong verbal and written communication skills.
• Highly professional and dependable.
• The ability to work a flexible schedule as required.

As needed, they may need to work occasional nights and/or weekends.

Education and/or Experience:

• Bachelor’s degree preferred or equivalent experience acceptable.
• 2 years' experience in Assisted Living leasing.

JSL offers a generous benefit package, a base salary plus commission.

JSL is an Equal Opportunity Employer, are committed to creating a diverse and inclusive company culture, and does not discriminate against candidates and employees based on their disability, race, national origin, age, religion, sexual orientation, gender identity, veteran status, or any other protected status under the law.

Job Type: Full-time