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Lead Direct Support Professional/Employment

Gesher Human Services

Gesher Human Services

Customer Service
Detroit, MI, USA
Posted on Tuesday, July 9, 2024

DEPARTMENT: Vocational Services - Frank

SUPERVISOR: Supervisor, Direct Support Professional/Employment

Gesher Human Services is a bridge to hope and opportunity for people at work, at home, and in the community. Gesher’s workforce development, behavioral health, and inclusion programming serves all Metro Detroiters while meeting the needs of the Jewish community.


Direct Support Professionals help adults with disabilities achieve long-term success and fulfillment in work and life by helping them become independent and integrated into their communities. In Skill Building, Direct Support Professionals help individuals build their skills and become more integrated into the community through meaningful volunteer work at local non-profits. At our Supported Employment sites, Direct Support Professionals assist individuals in successfully finding and maintaining a job that meets their skills, interests and abilities with on-going support.



High School Diploma or equivalency required; two years of college preferred


Must be at least 21 years of age. Three to four years related work experience serving individuals with disabilities preferred. Knowledge of performance measurement systems, mobile crew and enclave operations preferred. Knowledge of janitorial supplies and equipment and/or operations specific to assigned sites preferred. Receipts Rights training required within 30 days of hire. First Aid and CPR certification required within 90 days of hire. Working knowledge of training techniques, behavior modifications, task analysis. Fluency in American Sign Language is a plus. Interpersonal skills sufficient to communicate with consumers, public and staff. Composition skills sufficient to prepare required reports. Driving record must be sufficient to meet driving standards as established by Agency insurance carrier and will be run annually along with criminal background check, to comply with funding source requirements. Reliable automobile and valid Michigan driver's license, proof of registration and insurance.


  1. Schedule the people that we serve daily to sites and activities
  2. Use behavior modification, task analysis, data collection and recording, and related techniques to implement goal-related services. Review the progress of the people that we serve and work with navigators to develop and/or revise program goals.
  3. Provide regular and systematic feedback to the people that we serve regarding their performance. Using reasonable judgment, successfully manage challenges with the people that we serve until supervisory consultation/back-up is provided so that safety is maintained.
  4. Provide formal and informal in-service/training (including role modeling) to community partners, the public, co-workers and the people that we serve to facilitate social integration.
  5. Modify training techniques and/or the environment to accommodate various disabilities of the people that we serve.
  6. Transport the people that we serve as needed using Agency van or own vehicle.
  7. Navigate internet browser to complete responsibilities of the position, enter data into Agency DART system, and utilize Agency email system.
  8. Provide overall coordination/direction to assigned people that we serve and Gesher staff. Address any staff performance issues with their supervisor.
  9. Perform job coach job duties, as needed.
  10. Train staff. Provide feedback to Gesher staff and people that we serve on positive behaviors as needed.
  11. Monitor the billing/wages paperwork to ensure accurate and timely completion including pay scans and shippers as appropriate.
  1. Recommend training needs for the people that we serve, including service termination if warranted, with the final decision left with the appropriate staff.
  2. Market Gesher services and/or expansion of existing services in conjunction with Gesher management directions and consistent with long term goals.
  3. Serve on Agency committee(s) as appointed.


Environmental conditions:

  • Moderate noise (i.e., business office with computers, phone, and printers, light traffic).
  • Ability to work in a confined area.
  • Ability to sit at a computer terminal for an extended period.

Physical requirements:

  • While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard, reach, stoop, kneel to install computer equipment.
  • Specific vision abilities required by this job include close vision requirements due to computer work.
  • Light to moderate lifting in required.


As appropriate and fiscally reasonable.


This position is non-exempt and eligible for overtime pay in accordance with the Federal Fair Labor Standards Act.

The above job description is for general informational purposes only and is not intended to be all inclusive or limiting as to specific duties. The Agency reserves the right to modify, interpret, or apply this job description in any way the Agency desires and in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying the position. The described job requirements are subject to change to reasonably accommodate qualified individuals with a disability.

This job description is not an employment contract, implied or otherwise and any employment relationship remains “at-will.”

Gesher is proud to be an equal employment opportunity and affirmative action employer. We celebrate diversity and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran or disability status, or any other applicable characteristics protected by law.