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Scheduling Coordinator

Gesher Human Services

Gesher Human Services

Southfield, MI, USA
Posted on Monday, June 3, 2024

DEPARTMENT: Residential Services

SUPERVISOR: Director of Residential Rehabilitation

Gesher Human Services is a bridge to hope and opportunity for people at work, at home, and in the community. Gesher’s workforce development, behavioral health, and inclusion programming serves all Metro Detroiters while meeting the needs of the Jewish community.


The Residential Scheduling Specialist is responsible for scheduling staff to work scheduled shifts and allowing the department to function smoothly. As the Scheduling Specialist you will track staff overtime and utilize staff more efficiently to meet the staffing needs of all homes.


  • Must be over the age of 18
  • Valid Michigan driver’s license, three (3) years of driving experience, and must have own vehicle at work, vehicle insurance and registration
  • Computer skills needed to navigate a web-based scheduling platform


  1. Support the staffing needs of residential participants with disabilities
  2. Develop and distribute weekly schedules for Residential DSPs (Direct Support Professionals) and Lead DSPs.
  3. Track and approve scheduled and unscheduled overtime.
  4. Communicate with managers and area managers to understand the staffing needs of each home/resident and to ensure all shifts are properly covered
  5. Answer phone calls and emails in a timely manner
  6. Assist management team with screening and interviewing new staff.
  7. Flexibility to work on-call weekends
  8. Follow all emergency procedures
  9. Follow the Adult Protection Code, Mental Health Code, Gesher Values, and the Commission on Accreditation of Rehabilitation Facilities (CARF) guidelines.
  10. Complete all assigned trainings and attend meetings as assigned.
  11. Other duties as assigned


Environmental conditions:

  • Moderate noise (i.e., business office with computers, phone, and printers, light traffic).
  • Ability to work in residential home environment
  • Ability to sit at a computer terminal for 30-60 minutes

Physical requirements:

  • Stand, sit; talk, hear, climb steps and use hands and fingers to operate a computer and telephone keyboard, reach, stoop, and kneel.
  • Specific vision abilities required by this job include close vision to read medication administration procedures, operate computer and read operating procedures
  • Light to moderate lifting in required.


As appropriate and fiscally reasonable


This position is non-exempt and eligible for overtime pay in accordance with the Federal Fair Labor Standards Act.

The above job description is for general informational purposes only and is not intended to be all inclusive or limiting as to specific duties. The Agency reserves the right to modify, interpret, or apply this job description in any way the Agency desires and in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying the position. The described job requirements are subject to change to reasonably accommodate qualified individuals with a disability.

This job description is not an employment contract, implied or otherwise and any employment relationship remains “at-will.”

Gesher is proud to be an equal employment opportunity and affirmative action employer. We celebrate diversity and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran or disability status, or any other applicable characteristics protected by law.